From 16 June 2025, we’ve upgraded our Home Fibre plans. These changes are now live, but while some documents on this site may still reference the old plan names, rest assured, the new speeds apply. Find out more.
Welcome to the knowledge base for our B2B Web Services.
We highly recommend you familiarise yourself with the content here so you can understand our on-boarding process and the context of how to use our web services to integrate your business with ours.
The Assurance website delivers a single digital interface for our retail service providers, integrating service status, testing and fault management.
Your teams will see real-time diagnostic capability that displays system and service information, including current status. It provides recommended next steps to ensure service outages are restored as quickly and easily as possible.
The Chorus Billing Portal is a centralised platform that provides our customers with a range of billing functionalities that meet their diverse needs and requirements.
This ‘ONT status at address report’ list identifies all addresses on our network, where fibre’s already installed. This means an ONT is already inside the property. This report will be updated weekly.
As we continue with our own chorus led migrations, these addresses will be listed here as ‘Chorus unconnected fibre ready premises’ address list where we have an intact ONT but the customer may still be on an active copper connection or not currently active on the Chorus network. This list will be updated regularly as we completed each migration activity.