Additional information about B2B scheme
Fibre Ordering
Web services
Our B2B Web Services provide businesses integration services for each service group.
Click on the links to review the Web Service specifications.
Note: the Data Element section of each Web Service page uses > to identify Element tables, and -- for value tables. Element tables list elements and their cardinality, values tables list possible values for the element.
Location
Appointments
Fulfilment
Assurance
B2B Web Services currently not implemented
Location, Product and Appointment Web Services
The location, product and appointment web services are used to retrieve pre-order information, request order feasibility and reserve the required appointments. It is mandatory to use the Query Order Feasibility web service before you create an order. The appointment web services are mandatory or recommended depending on the type of appointment.
Order Fulfilment Web Services
The order fulfilment web services are used to create an order and manage it through the fulfilment process.
We will use the Amend Order Notification service to keep you updated with the latest order information.
You may also use the the Amend Order Request and Query Order Request multiple times to update your order or retrieve information.
Supplier Initiated Web Service Flow
We use the supplier Create Order web service to perform an action on one of your existing products, e.g
if another customer's transfer order triggers the disconnection of your product.
Your response, and any updates we make to this order will use the Amend Order web services.
Fibre Ordering
Processes
Our B2B Web Services support a range of business processes for each service group.
Click on the links to review the business process details.
Location
Fulfilment
BIC003: Query Order Feasibility
BIC101: Customer Creates Order
BIC108: SupplierNotifiesCustomerOrderInformationRequired
BIC113: Customer Requests Order Information
BIC116: Supplier Notifies of Order Cost Variation
BIC106-BIC110: Supplier Reschedules Order Appointment
BIC109: Customer Reschedules Order Appointment
BIC104: Supplier Cancels Order
BIC103: Customer Cancels Order
BIC114: Supplier Notifies Losing Customer of Transfer (Relinquish)
Assurance
No process specifications currently available
Fibre Ordering
Architecture
Our architecture and security guidelines describe our B2B Web Services implementation in terms of TCF BIF Web Services Specification, configuration and extension.
They will enable you to build to our interface in order to facilitate Pre-qualification and Fibre provisioning through a B2B channel using the TCF web services specification as a guideline for web service interactions.
Click on the links to review the documentation.
Fibre Ordering
Getting Started
Welcome to the knowledge base for our B2B Web Services.
We highly recommend you familiarise yourself with the content here so you can understand our on-boarding process and the context of how to use our web services to integrate your business with ours.
How to use our web service information
Clean fibre-passed address July 2019
Raw fibre-passed address July 2019 data
Assurance
What is the Chorus Assurance website?
The Assurance website delivers a single digital interface for our retail service providers, integrating service status, testing and fault management.
Your teams will see real-time diagnostic capability that displays system and service information, including current status. It provides recommended next steps to ensure service outages are restored as quickly and easily as possible.