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Lesson duration: 2 mins
High Priority Access (HPA)
Delivers performance that is comparable to that of...
Lesson duration: 3 mins
Broadband basics for business
The building blocks of how broadband works
Lesson duration: 2 mins
Small Business Fibre and Hyperfibre...
Why fibre is ideal for small businesses of any type
Lesson duration: 2 mins
NGA Business and Hyperfibre Business...
For larger business with more advanced needs
Lesson duration: 3 mins
Business Premium
Superior fibre for large enterprises with mission-critical...
Smart Locations Masterclass
Everything about Smart Locations
Lesson duration: 1 min
Upload Smart Location request
Learn how to upload Smart Location request via CSV file
Lesson duration: 1 min
Smart Locations Map View
Logging your request through the map view option.
Lesson duration: 1 min
Reducing fibre install cancellations
Setting your customer expectations right with 8 steps
Lesson duration: 1 min
Different fibre installations
Explain simply fibre install methods to your customers
Lesson duration: 1 min
What to tell your customers about an ONT
Where should your customer locate their Optical Network...
Lesson duration: 1 min
Why is fibre better?
We’ll show you why Fibre really is better
Lesson duration: 1 min
Make a dumb TV smarter
Learn about the ways to make an older TV smarter and use it...
Lesson duration: 1 min
Speeding up a customer’s Wi-Fi
Few tricks and tips to explain how to speed up sluggish WiFi...
Lesson duration: 2 mins
Introduction to Chorus Assurance
Get an overview of the new Chorus Assurance website
Lesson duration: 7 mins
Logging a fibre fault
Discover how to log a fault for a fibre product
Lesson duration: 2 mins
Logging a problem ticket using the...
Step through how to log a new problem ticket on the...
Lesson duration: 1 min
How to run network diagnostics using the...
Lean how to run real-time time diagnostics, including...
Lesson duration: 2 mins
Chorus Business Restore
Learn how Chorus' Business Restore helps get SMEs back up...
Lesson duration: 2 mins
Pre-built fibre for New Property...
Market your development as 'fibre ready' so new occupants...
Lesson duration: 2 mins
Pre-built fibre for New Property...
Get an overview of what’s involved in getting fibre...
Lesson duration: 2 mins
Consent process for multi-dwelling units...
Watch this short video about consent process for MDUs
Lesson duration: 2 mins
Consent process for right-of-ways (ROWs)
Learn more about the consent process for ROWs
Lesson duration: 2 mins
Install process for right-of-ways (ROWs)
Check out this video to learn about the installation process...
Lesson duration: 2 mins
Install process for multi-dwelling units...
Find out how we connect fibre to multi-dwelling units
Lesson duration: 2 mins
Install process for single-dwelling...
Learn more about the fibre installation process