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From 16 June 2025, we’ve upgraded our Home Fibre plans. These changes are now live, but while some documents on this site may still reference the old plan names, rest assured, the new speeds apply. Find out more.

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You'll find below the Internodal and Uplink reports for the last two months.

Related reports & resources

Methodology for core service level reporting

In these documents the methodology used to report on core service levels under the reference offer services level terms. This information will evolve over time as changes, that had been the subject of discussion with the industry, are made to products and services. When we update the methodology, we'll attach a copy of the revised methodology to the relevant core service level report provided to service providers. We appreciate that the methodology for reporting core service levels is complex and are happy to talk to you if you have any questions.

Related reports & resources

This report provides current Digital Subscriber Line (DSL) and Gigabit Passive Optical Network (GPON) broadband service availability and their estimated data speed. It applies to all broadband and PSTN capable addresses in New Zealand. It includes working lines and intact lines with no current working service. This gives a closer indication to the total addressable market.


Note: Formulating a bulk report requires a different methodology to an individual line pre-qual. While every effort has been made to ensure data accuracy, this report does not guarantee service. A prequalification within Online Ordering & Tracking is still required to order a service.

For further detail on what the report includes and its methodology please refer to the user guide.

Related reports & resources

Main Report

UFB link report July 2018

Pre Built Fibre Availability Report

Industry Remediation Plan - 14th - 20th January 2019

CTMP - Service Given for the week of 14th - 20th January 2019

Industry Remediation Plan – 10th - 16th December 2018

CTMP - Service Given for December 2018