Hyperfibre Home

Hyperfibre is delivered over XGS-PON (10-Gigabit-capable, symetrical, passive optical network) technology. It is a next generation technology that supports speeds of up to 10 gigabits per second (Gbps) downstream and upstream, deployed over our existing fibre infrastructure. XGS-PON technology enables you to reach an internet speed of up to 8 Gbps for download and upload regardless of the distance.

Note: We recommend you have a 100 Gbps handover to support your new 8 Gig Hyperfibre plans.

Hyperfibre comes with a new ONT (optical network terminal) purposefully designed to allow you to get the best use of our next-generation speeds. The ONT contains an auto-sensing 1gbps/2.5gbps/5gbps/10gbps copper Ethernet, as well as four GE Ethernet ports and Wi-Fi: 

• 1x 10GE (LAN 10G) - one 10GBase-T 10Gbps Ethernet port
• 4x GE (Lan 1, 2, 3, 4) - four 1000Base-T 1 Gbps Ethernet ports
• 802.11ac 4x4 gigabit Wi-Fi port
• 2x USB (USB 1, 2) - two USB 3.0 interfaces in residential gateway (RGW) mode

Dimensions & weight

• Height: 76.6 mm (3.0 in)
• Width: 190.3 mm (7.5 in)
• Length: 290.3 mm (11.4 in)
• Weight: 1.24 kg (2.7 lb) power

Power consumption

Internal testing indicates a power usage under load of 9.5 W (8 Gbps simultaneous upload and download). 

Residential Gateway

Note: As at 30 October 2023, new connections are no longer offered Residential Gateway (RGW) mode.

Technical resources

We have developed a comprehensive ONT & product user guide  to help you understand how to get the best out of Hyperfibre.

Hyperfibre is available in all Chorus UFB areas nationwide.

Chorus broadband checker is updated with addresses that fall inside UFB areas.

If you are interested in consuming Hyperfibre, please get in touch with your account manager to organise a meeting with the Chorus product team.

We recommend your operational teams to go through full onboarding session before you commence ordering Hyperfibre. This session is expected to take two hours and your account team can organise this for you.

For more details, please refer to the Hyperfibre onboarding guide.

If you require any support, please get in touch with our implementation team. 

Easy! Ordering is available through Chorus Portal.

• Hyperfibre faults will be logged via the Assurance website like any other NGA fault.
• Service providers should log a fault if they see interrupted service.
• Chorus will diagnose the service upon receiving the ticket and take relevant actions.