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Business Hyperfibre

Technical specifications

How it works

Hyperfibre is delivered over XGS-PON technology. It is a next generation technology that support speeds of up to 10 gigabit per second (Gbps) downstream and upstream, deployed over our existing nationwide fibre infrastructure. XGS-PON technology enables you to reach an internet speed of up to 8Gbps for download and upload regardless of the distance.

Business Hyperfibre tech specs

Hyperfibre ONT

Single Port ONT

Business Hyperfibre comes with a Single Port ONT (optical network terminal) purposefully designed to allow you to get the best use of our next-generation speeds. 

The ONT contains an auto-sensing 10gbps Ethernet port. The CPE will connect to the Single Port XGS ONT Ethernet Port at 100 Mbps, 1 Gbps, 2.5 Gbps, 5 Gbps or 10 Gbps using auto negotiation.

Port information 

  • LAN: 1 x 100M/ 1G/ 2.5G/ 5G/ 10G Base-T RJ-45 port 

Dimensions and weight

  • Height: 3 cm (1.18in)
  • Width: 13.5 cm (5.31in)
  • Length: 13.5 cm (5.31 in)
  • Weight: 0.366 kg (0.81lb)

Power consumption

  • <8.6 W

For more information on the Single Port ONT, see the Chorus website: Model Type SPO 110


Traffic class

Low traffic class

  • 2000 Mbps down
  • 2000 Mbps up
  • 4000 Mbps down
  • 4000 Mbps up
  • 8000 Mbps down 
  • 8000 Mbps up 

High traffic class

  • 100 Mbps up 
  • 100 Mbps down 

Availability

Hyperfibre is available in all UFB areas nationwide.

Chorus broadband checker is updated with addresses that fall within UFB areas.

If you are interested in consuming Hyperfibre, please get in touch for on-boarding. 


Onboarding

Should you need assistance with the onboarding exercise please contact your account team. As a part of this process, we will need to understand what your specific configuration parameters are such as DHCP, PPPoE, ACS, Username etc, we appreciate this differs between services providers.  

For more information on this please refer to our Hyperfibre onboarding guide.


Support

 

If you require any support, please get in touch with our implementation team


Ordering

 

Easy! Ordering is available through Chorus Portal.


Logging a fault

  • Hyperfibre faults will be logged via the Assurance website like any other NGA fault.
  • Hyperfibre will initially be a 'Partially Validated Service', we will return 'Service Information 'based on Service ID but ONT status will not be determined in the first release.
  • Service providers should log a fault if they see interrupted service.
  • Chorus will diagnose the service upon receiving the ticket and take relevant actions.
  • We will not in this release be able to determine the status of the ONT through Assurance Channels (website, Checkmate, and APIs). ONT Status will be displayed as ‘Not Testable’.

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