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Small Business Hyperfibre

Technical specifications

How it works

Hyperfibre is delivered over XGS-PON technology. It is a next generation technology that support speeds of up to 10 gigabit per second (Gbps) downstream and upstream, deployed over our existing nationwide fibre infrastructure. XGS-PON technology enables you to reach an internet speed of up to 8 Gbps for download and upload regardless of the distance.

how does it work


Hyperfibre ONT

HF ONT

 

Hyperfibre comes with a new ONT (optical network terminal) purposefully designed to allow you to get the best use of our next-generation speeds. The ONT contains an auto-sensing 1gbps/2.5gbps/5gbps/10gbps copper Ethernet, as well as four GE Ethernet ports and Wi-Fi: 

  • 1x 10GE (LAN 10G) - one 10GBase-T 10 Gbps Ethernet port
  • 4x GE (Lan 1, 2, 3, 4) - four 1000Base-T 1 Gbps Ethernet ports
  • 802.11ac 4x4 gigabit Wi-Fi port
  • 2x USB (USB 1, 2) - two USB 3.0 interfaces in residential gateway (RGW) mode

Dimensions & weight

  • Height: 76.6 mm (3.0 in)
  • Width: 190.3 mm (7.5 in)
  • Length: 290.3 mm (11.4 in)
  • Weight: 1.24 kg (2.7 lb) power

Power consumption

Internal testing indicates a power usage under load of 9.5 W (8 Gbps simultaneous upload and download).

Residential Gateway

Note: As at 30 October 2023, new connections are no longer offered Residential Gateway (RGW) mode.

Technical resources

We have developed a comprehensive ONT & product user guide  to help you understand how to get the best out of Hyperfibre.


Traffic class

Low traffic class

  • 2000 Mbps down
  • 2000 Mbps up
  • 4000 Mbps down
  • 4000 Mbps up
  • 8000 Mbps down
  • 8000 Mbps up 

High traffic class

  • 2.5 Mbps

Availability

Hyperfibre is available in all Chorus UFB areas nationwide.

Chorus broadband checker is updated with addresses that are eligible for Hyperfibre. 

If you are interested in consuming Hyperfibre, please get in touch for onboarding. 


Support

If you require any support, please get in touch with our implementation team


Ordering

Easy! Ordering is available through Chorus Portal.


Logging a fault

  • Hyperfibre faults will be logged via the Assurance website like any other NGA fault.
  • Service providers should log a fault if they see interrupted service.
  • Chorus will diagnose the service upon receiving the ticket and take relevant actions.

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