Following continued positive interim results, Losing Service Provider (LSP) name validation will remain toggled off beyond the Transfer Order Trial end date of 18 July 2021, until final results are provided and a decision is made on 31 August 2021.

Register for our industry audio session 

An industry audio will be held Tuesday 31 August 2021 from 10am-11am, sharing final results of the trial based on the data capture period of 14 May to 18 July. During this audio a decision will be made on whether the change will be reversed or adopted permanently.

To register for the industry audio email intacts@chorus.co.nz.

Interim results for the Transfer Order Trial

Interim results showed positive improvements against the baseline measures, notably:

• Average number of orders submitted per successful transfer reduced from 1.84 to 1.28
• Transfer reversals remained within the expected range

Full interim results can be found in the supporting document under 'resources' below. 

Contact

If you have any questions, please reach out to the team at intacts@chorus.co.nz.