Feedback

Supporting families to transition to a sustainable solution

Due to the extension of the COVID-19 MOE Support Package, we have withdrawn this offer for now.

-

Chorus is supporting families who connected to copper or fibre through the MOE Covid-19 broadband support offer by providing a $240 one-off credit to enable a smooth transition to an affordable ongoing service. The offer is subject to terms as outlined below and the offer letter.

Through our MOE Covid-19 Support Package, we have been working with RSPs to provide students identified by MOE with a free connection to support distance learning. Our current offer period ends on 31 March 2021.

To support you in transitioning these addresses to an ongoing affordable solution, we are providing a $240 one-off credit for all qualifying MOE connections that are maintained beyond 31 March 2020, and which are charged at a retail price point of $50 (incl GST) or less.

To take advantage of this offer, you will need to sign our offer letter – please contact your Account Team to arrange this.

  • For any MOE qualifying address that continues with the service beyond 31 March 2021, we’ll provide a one off credit of $240 
  • Connections must be charged a retail price point of $50 or less (inc GST) to qualify for the offer
  • There is a 12-month claw-back attached to the offer – but we will only claw back the months remaining on the term when the connection is cancelled (so there’s reduced risk to RSPs if the connection is cancelled)
  • April will be treated as a “transition month” where we will allow RSPs to cancel and not incur charges
  • We’re making this offer available to RSPs who participated in the MOE Covid-19 support package - our intention is to enable a smooth transition for end customer

Full details of the offer are outlined in our offer letter. We are currently finalizing it and will link to it here once available.

Highlights

  • $240 credit

Included products

Other offers View all

Hyperfibre CPE Credit – July 2023 to December 2024

From 1 July 2023 we’ve made it easier for RSPs to provide Hyperfibre capable CPE to their...

Chorus RSP Incentives – October 2024 to June 2025

Our RSP incentives are designed to reward RSPs for getting more consumer and business customers...

Home Fibre Starter 50

Home Fibre Starter 50 (HFS) offers speeds of 50/10Mbps and is priced at $35.00, increasing to $38.00...