Feedback

Work with us to promote better broadband options to your customers.

We want all New Zealanders to have the best possible broadband experience. That’s why we are so focused on encouraging those 85% of Kiwi’s who have a better broadband option available to them to take up the opportunity.  That’s why we have decided to extend this offer until 31 December 2019.  Please note there are some amendments to the extension that you will find here

Credits focus on two key areas:

  • Connect to 100M or above: migrating offnet customers and customers on existing copper and lower speed fibre connections on our network to selected fibre speed connections; and
  • Get to the Gig: as above and upgrading existing fibre connections to our fastest fibre plan. This will include, in the first quarter only, a provision encouraging migration from Dunedin’s Gigatown plans.

[Note: The Gigatown promotion ends on 30 June 2019 and from 1 July 2019 the pricing of the Gigatown plan will be aligned to the pricing of the national Gig plans.]

To be eligible for incentives under this offer, you will need to meet eligibility thresholds. The level of credit contribution payable varies depending on which eligibility threshold has been met. 

We will monitor your mix of orders received within a quarter of the Offer period to determine what credits will apply. You’ll be required to meet these thresholds to qualify for credits:

  • At least 75% of your orders on 100M or above to be eligible for the ‘Connect to 100M or above’ incentive; and/or
  • At least 15% of your Gig orders to be eligible for a ‘Get to the Gig’ incentive.

The eligibility thresholds and credit contributions for the offer are set out below:

Mix it up

Regardless of whether you hit the above thresholds for the Fibre 100m+ target or not there are additional credits on offer for those who reach our Gig order mix thresholds:

Mix it up 2

 Note: A new connect Consumer/SME Max order can be eligible for both incentives if both thresholds are reached.

If you have not yet signed up to this offer and would like to participate you have until 30 June 2019.  Please contact your Account Manager for any queries.

Offer highlights:

  • Migrate off-net customers
  • Upgrade existing fibre connections to our fastest fibre plan
  • Runs until 31 December 2019

Related documents

Other offers View all

Install Support

Install Support manages communication and interactions with your customer, after we receive a fibre...

Learn more
MDU Bulk Service Request

MDU Bulk Service Request

Learn more
Colocation space relinquishment rate card trial

Speeding up the delivery time for relinquishment activities.

Learn more