We’ve Boosted! What this means for you

From 16 June 2025, we’ve upgraded our Home Fibre plans. These changes are now live, but while some documents on this site may still reference the old plan names, rest assured, the new speeds apply. Find out more.

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Raw fibre passed address list September 2022

Raw fibre passed address list August 2022

Fibre Connect APIs

Proposes to implement a more modern API interface and eco-system across our Customer Order Manager

Overview

The Fibre Connect API initiative has implemented a more modern API interface and eco-system across our Customer Order Manager. The objective was to remove a significant amount of pain-points for you, when we make changes to our Fibre platform.

This RESTful API interface is set to replace B2B WebServices, and enable an improved versioning approach and support model for customers.

It includes:

  • Modernisation of the current end to end B2B fibre ordering capability via a new suite of 6 RESTful APIs
  • A new versioning strategy enabling increased flexibility for customers to adopt either faster, or more conservatively
  • A consistent onboarding, support model & tooling across all APIs. This includes our existing APIs (Assurance) as well as the new Fibre Connect suite
  • Support for customers with migration and eventual decommissioning of B2B

Copies of the latest updates can be found here:

Timeline

All six Fibre Connect APIs are now released, are all out of beta and are now considered stable. Full documentation and access to the specifications can be found here.

The 12-month grandfather notice for B2B WebServices has been issued and can be found here.

We have published our new global API Versioning Policy which was co-designed with many of you during 2023, and updated the API Terms and Conditions to reflect the new policy also. These can be found here.

 

Next steps

Thank you to all that attended the workshops and contributed to the design of these APIs. This project is complete and all Fibre Connect APIs are now available.

Frequently asked questions

Industry Remediation Plan (25th-29th September).pdf

CTMP Upload 19th Sep - 25th Sep 2022.pdf

Industry Remediation Plan (5th - 11th September 22).pdf

2nd Generation XGS (Hyperfibre) ONT Introduction

We're introducing a new 2nd Gen XGS (Hyperfibre) ONT to replace the current ONT that was introduced in late 2019.

Overview

We have been working through the preproduction steps associated with the introduction of the new 2nd Gen Hyperfibre ONT.

In February 2024 we put this consultation and subsequent delivery on hold due to issues found in testing with the Nokia XS-240X-A ONT that could not be resolved.​

​We can now confirm that the new 2nd Gen XGS ONT is the Zyxel PM7507.

2nd Gen XGS ONT

Timeline and next steps

Consultations on the new ONTs took place near the end of 2024, during which we gathered and discussed your feedback.​

RSP ONT testing began in May 2025.​ Thank you to those that tested and gave us feedback.

As with the GPON ONT, technicians will deplete existing van stock of 1st Gen Hyperfibre ONTs before full deployment of the new 2nd Gen XGS ONT.

Soft launch is planned for 9 November 2025 in CSA1 (South Island patch) and CSA9 (Northern Auckland).

Full Launch will be on 10 December 2025 across all areas as techs run down stocks of 4th Gen ONTs.
 

11 Sept to 10 Dec 2024

RSP consultation process and impact assessment

RSP workshops to discuss Capabilities of the ONT, rollout plan, testing, mounting and the customer experience, etc. Industry feedback gathered.

1/2 Oct 2024

RSP workshop 1

Chorus intends to run workshops to keep you up to date on how we progress through this project. These will cover your feedback, ONT capabilities, rollout plan, testing, mounting and the customer experience, etc.

3 Dec 2024

RSP workshop 2

Chorus present the selected ONT model(s) based on requirements and feedback.

11 Dec 2024

Notice to implement change given

Formal notice of new LFC hardware introduction issued.

12 Dec 2024

2nd Gen XGS (Hyperfibre) ONT test plans provided to RSPs

Chorus test plans provided to the industry through the TCF Forum.

Feb 2025

Label design workshop

Chorus workshop to look at the design of the labels for the new ONTs.

Mar 2025

Select a new ONT

2025

Service company training

Documentation updated and training rolled out to service companies on the new ONT.

27 July 2025

RSP testing via CCIL lab

RSPs will be able to test the new ONT on the correct software version in CCIL and labs.

10 November 2025

Soft launch

Technicians will start installing Type 210 ONTs in CSA 1 & 9 

10 December 2025

Full launch

Technicians will start installing Type 210 ONTs in all areas 

What's next

What's next

RSP ONT Testing will be available from late July 2025.

Make sure that you have added the new ONT values to systems that use B2B and APIs before 10 November 2025.

Make sure that your staff are aware that we will start installing these on 10 November 2025.

The SP site and ONT support pages will be updated before this release.

Frequently asked questions

Clean fibre passed address list June/July 2022

Raw fibre passed address list July 2022

Raw fibre passed address list June 2022