Industry Remediation Plan (24th Oct 2022 - 30th Oct 2022).pdf
Clean fibre passed address list August/September 2022
Raw fibre passed address list September 2022
Raw fibre passed address list August 2022
Fibre Connect APIs
Proposes to implement a more modern API interface and eco-system across our Customer Order Manager
Overview
The Fibre Connect API initiative has implemented a more modern API interface and eco-system across our Customer Order Manager. The objective was to remove a significant amount of pain-points for you, when we make changes to our Fibre platform.
This RESTful API interface is set to replace B2B WebServices, and enable an improved versioning approach and support model for customers.
It includes:
- Modernisation of the current end to end B2B fibre ordering capability via a new suite of 6 RESTful APIs
- A new versioning strategy enabling increased flexibility for customers to adopt either faster, or more conservatively
- A consistent onboarding, support model & tooling across all APIs. This includes our existing APIs (Assurance) as well as the new Fibre Connect suite
- Support for customers with migration and eventual decommissioning of B2B
Copies of the latest updates can be found here:
- 9 June 2022 - Fibre Connect API proposal – consultation begins
- 21 September 2022 - Fibre Connect APIs update and design collaboration
- 25 May 2023 - Fibre Connect API initiative – progress update
- 18 October 2023 Consultation - API Versioning and design
- 24 October 2023 Fibre APIs - release update
- 28 February 2024 - Fibre Connect API update
- 22 May 2024 - Fibre Connect API - Order Notification beta release
- 12 June 2024 - Order Notification API delayed
- 25 September 2024 - Official B2B withdrawal notice
Quick find
Timeline
All six Fibre Connect APIs are now released, are all out of beta and are now considered stable. Full documentation and access to the specifications can be found here.
The 12-month grandfather notice for B2B WebServices has been issued and can be found here.
We have published our new global API Versioning Policy which was co-designed with many of you during 2023, and updated the API Terms and Conditions to reflect the new policy also. These can be found here.
Next steps

Thank you to all that attended the workshops and contributed to the design of these APIs. This project is complete and all Fibre Connect APIs are now available.
- Browse our available APIs - API Explorer
- Get access to an API - Request Access
Frequently asked questions
More change initiatives View All
01/03/2023
Copper withdrawal in fibre areas
29/09/2023
REN Handover Migrations
Industry Remediation Plan (25th-29th September).pdf
CTMP Upload 19th Sep - 25th Sep 2022.pdf
Industry Remediation Plan (5th - 11th September 22).pdf
2nd Generation XGS (Hyperfibre) ONT Introduction
We're introducing a new 2nd Gen XGS (Hyperfibre) ONT to replace the current ONT that was introduced in late 2019.
Overview
We have been working through the preproduction steps associated with the introduction of the new 2nd Gen Hyperfibre ONT.
In February 2024 we put this consultation and subsequent delivery on hold due to issues found in testing with the Nokia XS-240X-A ONT that could not be resolved.
We can now confirm that the new 2nd Gen XGS ONT is the Zyxel PM7507.

Quick find
Timeline and next steps
Consultations on the new ONTs took place near the end of 2024, during which we gathered and discussed your feedback.
RSP ONT Testing will begin in June 2025 and run through to launch. Current forecasts put our launch in October/November 2025.
11 Sept to 10 Dec 2024
RSP consultation process and impact assessment
RSP workshops to discuss Capabilities of the ONT, rollout plan, testing, mounting and the customer experience, etc. Industry feedback gathered.
1/2 Oct 2024
RSP workshop 1
Chorus intends to run workshops to keep you up to date on how we progress through this project. These will cover your feedback, ONT capabilities, rollout plan, testing, mounting and the customer experience, etc.
3 Dec 2024
RSP workshop 2
Chorus present the selected ONT model(s) based on requirements and feedback.
11 Dec 2024
Notice to implement change given
Formal notice of new LFC hardware introduction issued.
12 Dec 2024
2nd Gen XGS (Hyperfibre) ONT test plans provided to RSPs
Chorus test plans provided to the industry through the TCF Forum.
Feb 2025
Label design workshop
Chorus workshop to look at the design of the labels for the new ONTs.
Mar 2025
Select a new ONT
2025
Service company training
Documentation updated and training rolled out to service companies on the new ONT.
June 2025
RSP testing via CCIL lab
RSPs will be able to test the new ONT on the correct software version in CCIL and labs.
Late 2025
RSP readiness check
Confirmation with RSPs that you are ready for the 2nd Gen XGS (Hyperfibre) ONT to start being installed in the production network.
Oct/Nov 2025
Expected introduction of 2nd Gen XGS (Hyperfibre) ONT
Stock of 1st Gen XGS ONT forecast to run out. Introduction of the 2nd Gen XGS ONT.
Frequently asked questions
Related updates View All
21/02/2024