We’ve Boosted! What this means for you

From 16 June 2025, we’ve upgraded our Home Fibre plans. These changes are now live, but while some documents on this site may still reference the old plan names, rest assured, the new speeds apply. Find out more.

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Chorus Data Centre Connect (CDCC)

Service Levels

Overview Price & Offers Tech Specs Service Levels Guides Sales Support Resources
  1. Products
  2. Chorus Data Centre Connect (CDCC)

Restoration Time

Downtime reported to ChorusRestore time
Before MiddayBy 7pm on that day
After MiddayBy midday on the following day

 

 

Billing Targets

1 working date from service given

Event Management Targets

Planned Outage: 5 business days’ notice

Unplanned Outage: 2 hours after notice