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Chorus Data Centre Connect (CDCC)

Service Levels

Overview Price & Offers Tech Specs Service Levels Guides Sales Support Resources
  1. Products
  2. Chorus Data Centre Connect (CDCC)

Restoration Time

Downtime reported to ChorusRestore time
Before MiddayBy 7pm on that day
After MiddayBy midday on the following day

 

 

Billing Targets

1 working date from service given

Event Management Targets

Planned Outage: 5 business days’ notice

Unplanned Outage: 2 hours after notice