Early April 2020, we announced our COVID-19 MOE Support Package offer. On 27 May 2020, we advised we would extend our connection period to 30 June 2020. As we continue to work together and through the challenges, we have all experienced. We want to continue to support you by making some amendments to the offer to ensure all addresses are received by the end of the connection period.

What’s happening

The MOE Support Package offer [add link to the offer page] remains available during the Connection Period to connect broadband to Qualifying Households. However, we know delivering these connections to students in this time has presented a number of challenges.

To ensure we can give you more time to connect all homes, we are amending our Covid-19 MOE Support Package terms from the date of this update to allow additional time where necessary, to migrate customers to an Active Connection. The relevant terms of the offer are amended as follows:

Next steps & contact

If you have any questions regarding the change to this offer, please get in touch with your Account team.