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“Event Management” emails – new template

We advised you last year about the launch of our Network Events API, as an alternative method of accessing information on planned and unplanned events on the Chorus Network. The API was developed in conjunction with the new Network Events portal.

 

For those of you still using our “Event Management” emails, please note that we will be changing their look and feel to reflect the new Chorus brand. We are also modifying the positioning of crucial content such as start date, end date, location, and event impact.

 

Retail service providers who have any automated “scraping” from these emails will need to make alterations to use the new format.

 

The new templates will come into effect on 24 March 2019We plan to discontinue the emails early 2020 but will advise you separately of the timetable.

Supporting details

Event management emails include:
- Unplanned ICT Notification
- Planned ICT Notification
- Chorus Peak Fault Management Report
- Chorus Weekly Cycle Time Report
- Chorus Planned Network Event Notification
- Chorus Unplanned Network Event Notification

 

Next steps

We recommend you use our Network Events API and portal as an alternative method of accessing information on planned and unplanned events on the Chorus Network. However if you wish to continue making use of the email notifications in an automated way, you will need to make changes to your automation. You’ll find below the templates showing the changes you will need to make.

 

For all other queries please contact your Service Delivery Manager.