As a result of our migration trials we are now able to provide service providers with our new Managed Fibre Campaign Process.
By signing up to the agreement letter you will be able to take advantage of our one-day installation approach, which gives you the ability to market shorter installation time-frames to customers in a targeted area.
Managed Fibre Campaign Process Pricing:
| Service | Service cost | Description | Customer benefit |
|---|---|---|---|
| Order aggregation (base service) | $0 per order | By committing to achieve an order aggregation threshold, we will coordinate our field resources and deliver a one-day install, where possible | Improved CX Reduced cycle times |
| Technician support (Chargeable add-on) |
$85 per hour less 20mins per scoped order (i.e. downtime charge only) | Technicians support your door-to-door sales team by showing the customer the install options for their place. Gaining scope approval at the time of sale. |
Improved CX |
Want to know more?
Please review the supporting documents below and contact your Account Manager for more details.
- Managed fibre campaign process outline
- Campaign log template
- Current managed fibre campaign process areas
- Managed fibre campaign agreement letter
Highlights
- Dedicated support for your targeted marketing activities
- Order aggregation to deliver a one-day install, where possible
- Optional technician support add-on service
- Forecasting campaign planning and reporting functionality
Included products
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