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We’re providing a credit to subsidise the cost of providing a Hyperfibre capable modem to customers.

To get the best possible experience on Hyperfibre, customers need a modem with the right technical specifications and feedback from our customer surveys highlighted that having a Hyperfibre capable modem is a key driver of a positive experience.

As part of the Hyperfibre CPE incentive consultation, you provided feedback to help us formulate the most effective way for us ensure customers are using a Hyperfibre capable modem through the use of an RSP credit. This $300 credit will be provided for each Hyperfibre new connection or upgrade where you are offering customers a Hyperfibre capable modem.

 

Eligibility:

  • Offer available for connections ordered between 11 April 2023 until 30 June 2023.
  • This credit is applicable whenever a Hyperfibre capable modem is supplied to a customer on a new connection or upgrade to any Hyperfibre plan (Hyperfibre Home, Small Business Hyperfibre or Business Hyperfibre).
  • To allow you to leverage existing supplier agreements and choose a suitable device, we only require that a Hyperfibre capable modem has at least a 2.5Gbps WAN port. The availability of this modem must be listed on your website.

We may also introduce the flexibility for you to choose to use a third party in the future although this is still being explored.

Please read and sign the terms and conditions of this offer to be eligible.

 

Highlights

  • Credit to subsidise the cost of providing a Hyperfibre capable modem
  • Your customers get the best experience possible on Hyperfibre

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