Acknowledged |
Received |
The order has been received by Chorus. |
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Accepted |
The order has been checked and is accepted for provisioning. |
In Progress |
Consent Required |
Consent is required before this order can be progressed. |
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Consent Requested |
Consent has been requested. |
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Consent Not Required |
It has been determined that consent is not required for this order |
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Consent Gained |
Consent has been gained. |
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Consent Declined |
The consent request has been declined, or it was not obtained within the required time. |
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Generate Quotation |
A quote is being generated for the order. |
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Intent to Cancel |
Chorus has advised the intent to cancel the order and provided a reason for the cancellation. |
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Network Design |
The network design is currently in progress. |
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Network Build |
The network build is currently in progress. |
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Scoping Scheduled |
Scoping for this order has been scheduled. |
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Scheduled |
The order install has been scheduled. |
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Investigation Required |
Identified as a potential multi-dwelling unit (MDU) or right of way (ROW). Investigation is required. |
Held |
Waiting on Quote Acceptance |
A quote has been created and is ready for your acceptance. |
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Schedule Scoping |
Scoping for this order is to be scheduled. |
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Schedule Install |
You now need to schedule the required installation date |
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Intent to Cancel |
Chorus has advised the intent to cancel the order and provided a reason for the cancellation. |
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Provider to Advise |
You need to provide information to Chorus before the order can progress. |
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Pending Disconnect Acceptance |
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Service Given |
Service Given |
Installation work is now complete. The end-user should now be able to use the service at their location. |
Completed |
Billing |
Billing is now complete |
Closed |
Rejected |
The order has been rejected. |
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Cancelled |
The order has been cancelled and closed. |
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Completed |
The order has been completed and closed. |