| Downtime reported to Chorus | Restore time |
|---|---|
| Before Midday | By 7pm on that day |
| After Midday | By midday on the following day |
Chorus Relay Connect (CRC)
Service Levels
Restoration time
Billing targets
1 working date from service given
Event management targets
- Planned Outage: 5 business days’ notice
- Unplanned Outage: 2 hours after notice