Overview 

With a newly built and future-proofed fibre broadband network soon to be available to 87% percent of Kiwis, New Zealand is now less dependent on the copper network for its broadband and phone needs.

What’s happening?

We are trialling a cabinet-by-cabinet copper withdrawal  approach  at a local level - working with impacted Service Providers and their customers to transition to fibre.
Not every RSP has customers in the first trial, as volumes are small, targeted and based on cabinet areas. Chorus has shared lists of impacted customers and cabinet areas with RSPs ahead of the first trial. If you have not been contacted at this time you are not part of the trial. 

We will continue to maintain and invest in the copper network where it’s needed. In areas where fibre isn’t yet built, or isn’t scheduled for build, our copper network will continue to offer consistent, reliable phone and broadband services.

The details 

This is a Stop Sell Notice for Copper Services at the following 28 cabinets across 15 locations.

From 29 March 2021 we will no longer accept requests for any new copper services on these cabinets. If you place a new copper order in these locations from 29 March you will receive a response in Wireline stating that “Copper Withdrawal is Underway for this address”, and our team will contact you to discuss next steps.

Next steps

If you would like further information on copper withdrawal, please visit our copper withdrawal inflight project webpage. 

Contact

For any queries please contact your Account Team or the Copper Withdrawal Team.