Feedback

New Wireless Colocation product launch

We’re pleased to announce that our new Wireless Colocation product will be available for you to sign up to from 18 June 2018.

 

What’s changing

As a result of conducting a full review, and based on your input, we are launching a new Wireless Colocation product for customers to sign on to.
We’ve made some key changes to the product including:

  • Large reductions for application fees

  • Reductions to antenna and internal space charges

  • Reduced timeframes for application process

  • Refreshed our site database information

  • Moved ordering to the easier to use OO&T Wireline

  • Introduction of itemised billing (once migrated)

We’re keen to keep collaborating with you on making further improvements to Wireless Colocation and will be working on making the details of the next phase of the refresh available to you later this year.

 

Supporting details

We’ve made some minor changes to the refreshed product’s contract terms and pricing as a result of feedback received during the recent consultation.

The Wireless Colocation Service Price List, Service Description, Special Terms and Operations Manual are available to review under the Resources section on this page. The detailed summary of changes is also available here.

 

Summary of Changes following recent consultation

  • Rack Unit price point removed
  • Transitional Provisions updated
     

Next steps

To sign up to the new product please contact your account manager.

For those taking up the offer, we’ll work with you on a commercial and billing migration plan for your existing Wireless Colocation services.