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Monthly summary - November 2016

3 Nov: We're steadily adding resources to meet install demand

This has resulted in more capacity in specific areas around the country. If you’ve been holding off promotions because of capacity concerns, now’s the time to start again. Read the full Informer here.

14 Nov: Chorus earthquake status update

Our thoughts and concerns are with everyone who has been affected by today's earthquakes. Here's an update on our network's status, as it comes to hand. Read the full Informer here.

15 Nov: Restoring services to Kaikoura

Vodafone, Spark and Chorus are working together to restore services. Here's an update for the region. Read the full Informer here.

15 Nov: How we're implementing the Final Pricing Principle

We want to keep you informed on teh Final Pricing Principle (FPP) recurring price cahnges for Year 2. Read the full Informer here.

16 Nov: An update on Kaikoura

Vodafone, Spark and Chorus are working together to restore services. Here's the latest update since yesterday. Read the full Informer here.

16 Nov: Our broadband checker's getting upgrades

When your customers use our beta site, they’ll see each location’s install process, connection lead time and things they need to do. Let us know your feedback, so we’re ready for a full launch. Read the full Informer here.

17 Nov: 1 December is Chorus Day

Just so you know, we’ll have reduced staff rostered on Thursday 1 December. Our wider team will be together for our annual event, Chorus Day. Read the full Informer here.

17 Nov: Telecommunications restored in Kaikoura

Work to restore telecommunications services in Kaikoura has been successful with broadband and IP voice services returning at 11pm last night. Read the full Informer here.

24 Nov: Update on our digital initiatives

We realise there have been launch delays on a few projects. We wanted you to know that we’re addressing our key bottlenecks. We’re streamlining processes so digital initiatives get into your hands, faster. Read the full Informer here.

28 Nov: Trialling diagnosis driven DLM

We’re proposing to optimise ADSL lines, via diagnosis driven Dynamic Line Management. Read the full Informer here.

28 Nov: Introducing our API digital channel

We’d like your help to release a new API digital channel in early 2017, and to also prioritise our future APIroadmap. Help us shape its direction into an invaluable tool. If you’d like to be involved, let us know ASAP. Read the full Informer here.

29 Nov: Trialling new ways to connect customers

We’re testing different ways to partner with you, and really drive fibre uptake. Let us know how we can help. Read the full Informer here.

30 Nov: Aucklanders can win the ultimate home broadband pack

Our technicians’ lead times are currently the shortest in Auckland. To help fill capacity, we’re giving away the ultimate home broadband package. Submit your orders promptly to ensure your customers can win. Read the full Informer here.