A summary of the communications we sent in May, and one reminder.

REMINDER: NGA price changes effective 1 July 2016

In March we notified you that we would be changing some of the pricing for our fibre services, in line with our UFB services glide path from 1 July 2016. Read the full Informer here.

7 June - VDSL consultation summary

In May we asked for your feedback on a number of initiatives for Basic VDSL and in this Informer we gave you a summary of the outcome. Read the full Informer here.

13 June - Broadband 2020 update

Following our Broadband 2020 Dialogue in April, we wanted to share some future release dates for the product strategy with you. Read the full Informer here.

13 June - Basic VDSL upgrade offer

We announced that you would be able to upgrade your existing ADSL customers to Basic VDSL without incurring connection charges when you order connection only from 28 June. Read the full Informer here.

16 June - Proposed new Service Level Agreements for industry feedback

We believe that the current Service Level Agreements (SLAs) for fibre need to be updated so that we can deliver what matters most to your customers so we've proposed some changes. Read the full Informer here.

16 June - New Mt Eden Point of Interconnection

From 18 July 2016 you’ll be able to deliver NGA Evolve and NGA Business UFB services situated in Auckland to UFB Handover Connections in the Mt Eden Exchange. Read the full Informer here.

20 June - Changes to the billing system

We’re moving away from our current billing system and creating a new, fit for purpose platform that you can help us to shape. The new billing system may also have implications for your business, so we want to make sure you’re well prepared to make the most of the changes ahead. Read the full Informer here.

22 June - Update on commercial fibre broadband services post 2020

We've shared an updated version of the pack we presented in our April Dialogue that included commercial details. For more information please talk to your Account Manager.

27 June - VDSL amortisation update

We’ve completed our internal review and have decided to retain amortisation for Basic VDSL connection with wiring installations. Read the full Informer here.

27 June - UBA installation charge duplication

You may see a credit in your next ebill to cover a duplication of UBA installation charges between December 2014 and April 2016. Read the full Informer here.

28 June - Launching the Basic VDSL upgrade offer

We announced the launch of the new Basic VDSL upgrade offer. Read the full Informer here.

29 June - Broadband 2020 update layer 1 GPON

If you’re interested in considering this service post 2020 you can now find our preliminary thoughts on the practicalities of GPON unbundling on the Broadband 2020 page of our website. Read the full Informer here.

29 June - NGA Tail Extension launch delay

Due to a decision to focus on the operational integrity of our systems, we announced that we needed to delay the launch of NGA Tail Extension until at least October 2016. Read the full Informer here.

30 June - Update on how we support your fibre orders

Over the past 12 months we have made a number of improvements in the way we support your fibre orders. Asper our commitment at the start of the year, we’re updating you on our 2017 roadmap. Read the full Informer here.

30 June - Tech Mate is live, Fibre Testing Application is next

Tech Mate is a web-based app that allows the Technicians to see the real time state of the NGA service after it’s been provisioned, or if there’s a fault; so they can confirm it’s working once they’ve done the job. The launch of Tech Mate also means that we’re a step closer to delivering the Fibre Testing Application tool for you to use. Read the full Informer here.