On 12 August we’re making some improvements to the Chorus Portal and B2B. 

What's happening?

On 12 August we’ll be releasing the following changes into the Chorus Portal and B2B to fix some bugs and provide enhancements to various processes:

• The ability to run multiple orders, simultaneously at the same address code (TLC) regardless of inflight orders
• Introduction of a new set of cancellation reason codes so we’re aligned with the set agreed by the industry at the Product Forum. This means our collective Provisioning teams will have a new set of cancellation codes to use when cancelling a request. This enhancement will allow richer reporting and root cause analysis to reduce cancellations
• The order summary will now include the scope and install dates
• The correct unit costs will now display when adding multiple charges
• Reschedule PM appointment will consistently show 12:00
• A range of B2B fixes for known issues
• The amend order notifications for CSE work order, service given, will now display a real time stamp
• RFS confirmed notification will be consistently generated at the acknowledged order status.

You can now view all the updated operational collateral and B2B schema documentation on the B2B website.

Please note: if the target date changes you will be notified through the planned outage notifications.

Who should I contact?

Your Service Delivery Manager will be in contact to talk through these changes and what they will mean for your business.