As part of our commitment to provide you with a better experience, we are pleased to inform you that we are updating our websites. This update will help us to offer you an improved navigation and user interface with a refreshed look and feel.
The update, is planned between 5am Saturday 23 June to Sunday 24 June at midnight.
During this time you may not be able to access some specific tools for short intervals during the update:
If you experience prolonged channel outage as a result of this update please follow standard BAU process for technology issues by calling 0800 ITCHORUS.
In addition, you will not be able to self-register on your service provider website from 4pm Wednesday 13 June until Wednesday 27 June at midnight. If you need to be registered during this time, please contact firstname.lastname@example.org.
Further details and any operational instructions during these outages will be provided to you via our regular outage notification communications.
We understand you may have further questions about this planned outage, and your Service Delivery Managers are here to help.
We apologise for any inconvenience that might be caused by updating our websites and sincerely thank you for your support and understanding which will assist in making the update process as smooth as possible.