Confirming launch date for RGW ONT full release

In our previous update we asked whether we should delay launching the full release of RGW ONT service given the time of the year and the required changes to your provisioning systems. A number of you told us you’d need more time to make changes to Chorus Portal & B2B and as a result we’ve decided to delay the full launch until 1 March 2021. We are still proceeding with early release launch on 2 November. 


A quick recap on difference between early vs full release:

Early Release

Full release

Enables you to select RGW feature on specific offers/plans only


  • Evolve 30-10-2.5-2.5
  • Evolve 200-20-2.5-2.5
  • Evolve 100-20-2.5-2.5
  • Evolve 100-100-2.5-2.5
  • Consumer Max-500-2.5-2.5

Enables you to select RGW feature on most of our offers/plans. We will provide a full list of plans in the coming weeks.


Service Configuration Tool (previously referred as RMP)

to manage the ONT in RGW mode will be available as a website only

Service Configuration Tool to manage the ONT in RGW mode is available with full API’s

Secondary order check is semi-automated

Secondary order check is fully automated

Billing is attached to specific hardcoded offers/plans only from row 1

Billing is attached to RGW attribute not to the offer/plan

All other Provisioning + Assure management is equivalent for early & full release


Next steps & contact

We will be sharing a detailed pack with changes required to Chorus Portal and B2B in coming weeks. This pack will also include information about impact to other systems such as API’s and the Assurance website.

If you are interested to find out how to onboard for this service in preparation for the early or full release launch, please get in touch with your Account Manager.