Annual adjustment for copper services and certain co-location charges

We are adjusting copper and some co-location charges in line with consumer price index (CPI) movements. For regulated copper services this adjustment is required by the Telecommunications Act, and has been approved by the Commerce Commission.

Changes will take effect on 16 December 2021 for regulated services and baseband and either 9 January 2022 or 11 February 2022 for commercial services and co-location charges. 


What’s happening?

We are required to adjust charges annually by reference to CPI for services subject to standard terms determinations (STDs). The Commerce Commission has approved an adjustment of 4.93% to core and ancillary charges for the following services, which will take effect from 16 December 2021:  

  • Unbundled bitstream access (UBA/EUBA - ADSL/VDSL)
  • Unbundled copper low frequency (UCLF) 
  • UBA backhaul
  • UCLF co-location
  • UCLF backhaul

We will also adjust pricing by CPI for some copper services provided under our commercial agreements (the CSA and WCSA), as well as some co-location services. You can check out a full list of the charges that are changing in our rate card under "resources" below.

Price changes for the following services will take effect 11 February 2022 (with the exception of baseband, which flows through from UCLF and will take effect 16 December 2021, and HSNS Lite Copper, which will take effect 9 January 2022):

  • Baseband
  • Commercial Backhaul
  • Commercial Co-location
  • Commercial UBA
  • Exchange Space Co-location
  • Wireless Co-location
  • EdgeCentre Co-location
  • Copper Handover Links
  • HSNS Lite Copper
  • HSNS Lite Copper TES
  • E1/E3


What’s changing?

Our pricing rate card, HSNS calculator and applicable price lists will be updated to reflect the new prices before the effective date of each price change (16 December 2021, 9 January 2022 or 11 February 2022) and the price book will reflect the new prices in the month of each price change. 

The Commission’s website sets out the relevant approval for the changes to charges for regulated services. The updated STD price lists will be published in mid-December.



For any queries, please contact your account team.