Annual adjustment for copper services and certain colocation charges

We are adjusting copper and certain co-location charges in line with consumer price index (CPI) movements. For regulated copper services this adjustment is required by the Telecommunications Act. Pending approval by the Commerce Commission for regulated copper services, changes will take effect on 16 December 2020 (for regulated services and for baseband) and 11 February 2021 (for certain commercial services and co-location charges).

What’s happening?

We are required to adjust charges annually for services subject to standard terms determinations (STDs) following Commerce Commission approval. This year, that process involves adjusting for changes in CPI.

We have submitted price changes for regulated copper services as required by the STDs.  Subject to Commerce Commission approval, a CPI price increase of 1.44% to the core and ancillary charges for the following services will take effect from 16 December 2020:

  • Unbundled bitstream access (UBA)
  • Unbundled copper low frequency (UCLF)
  • UBA backhaul
  • UCLF co-location
  • UCLF backhaul.

We will also adjust pricing by CPI for certain copper services provided under our commercial agreements (the CSA and WCSA), as well as certain co-location charges. You can check out a full list of the charges that are changing by downloading the Copper rate card under Resources below.

What’s changing?

Our pricing rate card and applicable price lists will be updated to reflect the new prices before the effective date of each price change (16 December 2020 or 11 February 2021) and the price book will reflect the new prices in the month of each price change.

The Commerce Commission will also set out the relevant approval for the changes to charges for regulated services, once those are approved.


For any queries please contact your Account manager.