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Police Stations, Spy Bases, Courthouse or Prison

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  3. Police Stations, Spy Bases, Courthouse or Prison

Overview

Police stations, spy bases, courthouses, and prisons are facilities directly involved in justice and law enforcement, designed to maintain public order

Providing connectivity to police stations, spy bases, courthouses, or prisons can be challenging due to their high security levels. Each site has unique and strict requirements that must be met before any scheduled appointment.

Police Stations, Spy Bases, Courthouse or Prison checklist PDF

Keep our checklist handy when communicating with your customers.

Checklist

Use these questions to check with your customer for a smooth process right from the start.

Does our technician need to go through a Health & Safety induction or accreditation?

If yes, please provide relevant documentation the technician needs to complete ahead of site visit.

Is the site contact person is someone who

  • Has authority to sign off on the installation
  • Understands what is required
  • Knows where the ONT is or will be terminated
  • Can provide the technician access to complete the scope and install

If not, please ensure the site contact arranges this with the building manager and/or property manager on scheduled dates

Can scope and/or install be completed during business hours?

If not, please advise preferred timings. *We cannot commit to specific timings best efforts will be made to accommodate.

Does the customer have site-specific requirements we should be aware of? *E.g. Is there a deadline for this site? If yes, please provide the date and outline the consequences of missing it.

Is security required on site?

  • Are there any special requirements that need to be met prior to site visit?
  • Is coordination of technician and security required?
  • Is a site escort required?

If yes, please arrange in line with scheduled install dates

Health & Safety induction

A health and safety induction is a process that introduces workers and visitors to site safety requirements before they enter the premises. Please let us know if this needs to be completed prior to the scheduled appointment and what is required.

Accreditation

Technician may need to obtain official approval to access these site, please clearly advise what these are ahead of scheduled date.

ONT

An ONT, or Optical Network Terminal, is often called a "fibre box." It connects the fibre optic cable from the street to the router, acting as a bridge between the Chorus fibre network and broadband service.

Bank Branch

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Overview

Bank branch is a physical location where banking is done in person. This does not include automated teller machines (ATMs)

Providing connectivity to bank branches can be challenging due to the heightened security and technology risks associated with these sites. In some cases, bank head office authorisation is required, and coordination with IT and/or security personnel is necessary prior to the scheduled dates.

Bank Branch checklist PDF

Keep our checklist handy when communicating with your customers.

Checklist

Use these questions to check with your customer for a smooth process right from the start.

Does our technician need to go through a Health & Safety induction or accreditation?

If yes, please provide relevant documentation the technician needs to complete ahead of site visit.

Is the site contact person is someone who

  • Has authority to sign off on the installation
  • Understands what is required
  • Knows where the ONT is or will be terminated
  • Can provide the technician access to complete the scope and install

If not, please ensure the site contact arranges this with the building manager and/or property manager on scheduled dates

Can scope and/or install be completed during business hours?

If not, please advise preferred timings. *We cannot commit to specific timings best efforts will be made to accommodate.

Does the customer have site-specific requirements we should be aware of? *E.g. Is there a deadline for this site? If yes, please provide the date and outline the consequences of missing it.

Is security required on site?

  • Are there any special requirements that need to be met prior to site visit?
  • Is coordination of technician and security required?
  • Is a site escort required?

If yes, please arrange in line with scheduled install dates

Health & Safety induction

A health and safety induction is a process that introduces workers and visitors to site safety requirements before they enter the premises. Please let us know if this needs to be completed prior to the scheduled appointment and what is required.

Accreditation

Technician may need to obtain official approval to access these site, please clearly advise what these are ahead of scheduled date.

ONT

An ONT, or Optical Network Terminal, is often called a "fibre box." It connects the fibre optic cable from the street to the router, acting as a bridge between the Chorus fibre network and broadband service.

Automated Teller Machine (ATM)

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  3. Automated Teller Machine (ATM)

Overview

Automated Teller Machine (ATM), is a self-service banking terminal. It allows people to perform basic banking transactions without the need for a bank teller.

Providing connectivity to ATMs can be challenging due to technology, security, and financial risks. Unmanned sites can complicate coordination with site contacts and security. For these reasons, head office authorisation and coordination with the property owner where the ATM is installed may be required. Please share any specific requirements ahead of the scheduled date.

 *NOTE: ATM connections are considered smart location connections, however, due to the complexity of connecting ATMs, this checklist, in conjunction with the smart location guidelines, should improve the ordering process

Automated Teller Machine (ATM) checklist PDF

Keep our checklist handy when communicating with your customers.

Checklist

Use these questions to check with your customer for a smooth process right from the start.

Does our technician need to go through a Health & Safety induction or accreditation?

If yes, please provide relevant documentation the technician needs to complete ahead of site visit.

Is the site contact person is someone who

  • Has authority to sign off on the installation
  • Understands what is required
  • Knows where the ONT is or will be terminated
  • Can provide the technician access to complete the scope and install

If not, please ensure the site contact arranges this with the building manager and/or property manager on scheduled dates

Can scope and/or install be completed during business hours?

If not, please advise preferred timings. *We cannot commit to specific timings best efforts will be made to accommodate.

Does the customer have site-specific requirements we should be aware of? *E.g. Is there a deadline for this site? If yes, please provide the date and outline the consequences of missing it.

Do we require security on site?

  • Do you have any special requirements for technician prior to site visit?
  • Do we need coordination of technician and security?
  • Do we need site escort required?

If yes, please arrange in line with scheduled install dates

Health & Safety induction

A health and safety induction is a process that introduces workers and visitors to site safety requirements before they enter the premises. Please let us know if this needs to be completed prior to the scheduled appointment and what is required.

Accreditation

Technician may need to obtain official approval to access these site, please clearly advise what these are ahead of scheduled date.

ONT

An ONT, or Optical Network Terminal, is often called a "fibre box." It connects the fibre optic cable from the street to the router, acting as a bridge between the Chorus fibre network and broadband service.

Data centres & Exchanges

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  3. Data centres & Exchanges

Overview

Facilities that house network equipment and servers this is where data is stored, processed and routed between different networks.

Providing connectivity to Data Centres & Exchanges can be challenging due to the security risks associated to these sites. This checklist will help you prepare by ensuring all additional requirements are met before submitting your order.

Data centres & Exchanges checklist PDF

Keep our checklist handy when communicating with your customers.

Checklist

Use these questions to check with your customer for a smooth process right from the start.

Does our technician need to go through a Health & Safety induction or accreditation?

If yes, please provide relevant documentation the technician needs to complete ahead of site visit?

Do we need a Letter of Authority?

Please provide details of the termination points

Please specify the name of the Data Centre

Will you need approved access request contact?

If yes, please provide the contact details so we can provide techs details once confirmed.

Have you arranged the internal cabling from demarcation point to the data centre termination point?

If not, please arrange prior to submitting the order

Is a site escort required

If yes, please arrange in line with scheduled install dates

Health & Safety induction

A health and safety induction is a process that introduces workers and visitors to site safety requirements before they enter the premises. Please let us know if this needs to be completed prior to the scheduled appointment and what is required.

Accreditation

Technician may need to obtain official approval to access these site, please clearly advise what these are ahead of scheduled date.

Letter of Authority

Letter of Authority is a form (required on some if not all sites) that proves that authority has been gained to access and complete work onsite.

Termination points

Termination Point refers to the location where fibre is connected to the power source.

Demarcation point

Demarcation Point is where the Chorus network ends and customers network begins.

Service stations

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  3. Service stations

Overview

Service stations, also known as gas stations or petrol stations, include subleased shops. The facility allows people to refuel vehicles and usually offer convenience stores selling food, drinks, and other items.

Providing connectivity to these sites can be challenging due to associated health and safety risks. Each site has rigorous procedures that must be followed before any physical work begins. Understanding these requirements and communicating them upfront is key.

 

Service stations checklist PDF

Keep our checklist handy when communicating with your customers.

Checklist

Use these questions to check with your customer for a smooth process right from the start.

Does our technician need to go through a Health & Safety induction or accreditation?

If yes, please provide relevant documentation the technician needs to complete ahead of site visit?

Is the site contact person is someone who

  • Has authority to sign off on the installation
  • Understands what is required
  • Knows where the ONT is or will be terminated
  • Can provide the technician access to complete the scope and install

If not, please ensure the site contact arranges this with the building manager and/or property manager on scheduled dates

Can scope and/or install be completed during business hours?

If not, please advise preferred timings. *We cannot commit to specific timings best efforts will be made to accommodate.

Does the customer have site-specific requirements we should be aware of? *E.g. Is there a deadline for this site? If yes, please provide the date and outline the consequences of missing it.

Does the site contact know where the demarcation point is located and have access to it?

Is security required on site?

  • Are there any special requirements that need to be met prior to site visit?
  • Is coordination of technician and security required?
  • Is a site escort required?

If yes, please arrange in line with scheduled install dates

Is this an unmanned site?

If yes, please arrange access to external cabinet and keys

Demarcation point

Demarcation Point is where the Chorus network ends and customers network begins.

Health & Safety induction

A health and safety induction is a process that introduces workers and visitors to site safety requirements before they enter the premises. Please let us know if this needs to be completed prior to the scheduled appointment and what is required.

Accreditation

Technician may need to obtain official approval to access these site, please clearly advise what these are ahead of scheduled date.

ONT

An ONT, or Optical Network Terminal, is often called a "fibre box." It connects the fibre optic cable from the street to the router, acting as a bridge between the Chorus fibre network and broadband service.

Unmanned

Unmanned stations are generally self service and don’t have staff onsite.

Airport

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  3. Airport

Overview

An airport is a place where airplanes land and take off. Airports also have facilities where people wait for flights, shop and dine.

Providing connectivity to international and domestic airports, regardless of size, can be challenging due to security, technology, and health and safety risks. For this reason, most airports manage their internal networks. Typically, fibre is delivered to the demarcation point, and the airport handles the rest.

Airport checklist PDF

Keep our checklist handy when communicating with your customers.

Checklist

Use these questions to check with your customer for a smooth process right from the start.

Does our technician need to go through a Health & Safety induction or accreditation?

If yes, please provide relevant documentation the technician needs to complete ahead of site visit.

Does the customer have site-specific requirements we should be aware of (i.e. a deadline)?

If yes, please provide the date and outline the consequences of missing it.

Can scope and/or install be completed during business hours?

If not, please advise preferred timings. *We cannot commit to specific timings best efforts will be made to accommodate.

Is the site contact person is someone who...


  • Has authority to sign off on the installation?

  • Understands what is required?

  • Knows where the ONT is or will be terminated?
  • Can provide the technician access to complete the scope and install?

If not, please ensure the site contact arranges this with the building manager and/or property manager on scheduled date

Have airport approvals been gained? 

Does the site contact know where the demarcation point is located and have access to it? 

Airport approvals

Customer must gain approval from airport authorities to avoid the technician being turned away.

Demarcation point

Demarcation Point is where the Chorus network ends and customers network begins.

Health & Safety induction

A health and safety induction is a process that introduces workers and visitors to site safety requirements before they enter the premises. Please let us know if this needs to be completed prior to the scheduled appointment and what is required.

Accreditation

Technician may need to obtain official approval to access these site, please clearly advise what these are ahead of scheduled date.

ONT

An ONT, or Optical Network Terminal, is often called a "fibre box." It connects the fibre optic cable from the street to the router, acting as a bridge between the Chorus fibre network and broadband service.
  1. Reports
  2. New connection opportunities

Chorus fibre off-net list

Overview

The fibre off-net address list is designed to target fibre available addresses that are not currently connected to Chorus fibre. It also includes additional datasets to assist in planning and decision-making.  

 

Features

  • Fibre availability and status
  • ONT installation
  • Property type
  • Multi dwelling Unit (MDU) information
  • Fibre expansion, new to fibre within last 3 months

 

Understanding data accuracy and limitations

It's important to note that while the off-net list provides valuable insights, there are certain factors to consider regarding data accuracy and limitations:

Indicative information: Some features and details provided in the list are indicative and may not be guaranteed. Limitations on third-party data sources and delays, as well as timing differences, inevitably result in discrepancies between the information presented and the actual conditions at a given address. For example, an address may transition from off-net to on-net during the month.

 

Report location and frequency

Monthly Updates: The report is generated monthly at the beginning of each month.

Related reports & resources

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