The current Chorus assurance channels are end of life and we are planning a programme of work that will deliver upgraded platforms and see the current platforms shut down.

During the coming weeks we will seek your feedback on proposed changes and improvements. We will also be providing support to help you prepare your systems and processes for the changes.

Formal notice of the migration from the existing systems to the new will be provided at least 12 months before the old site is shut down late 2018. We expect the notice to be issued shortly.

What’s changing

The assure platform replacement programme includes

• A re-platform of the current Assure B2B (with nil impact to current Assure B2B users)
• Grandfathering the current Assure B2B
• Creating a new Assure Channel (a one stop shop for logging a fault with integrated testing, validating, etc)
• Create na Assure API (fault logging) for RSP consumption
• Migrate customers to the new Assure Channel
• Exiting
• OFM (layer 2 fault logging portal)
• SSP (layer 1 fault logging portal)
• SPM (Copper service testing portal)

Supporting details

The proposed roadmap is as follows (note dates are approximate and subject to business case and delivery risk).

Next steps

Please contact your service delivery manager with any queries or feedback.