Feedback

We are ceasing the sale of copper services in additional locations

As part of our Copper Withdrawal activity, we are ceasing the sale of copper services in additional locations where fibre is available.  

We select copper network where withdrawal makes sense - working with impacted Service Providers and their customers to transition their services off copper. 

We have shared lists of impacted customers and network areas with impacted RSPs ahead of this 12th batch. If you have not been contacted at this time you do not have services in this batch.  

In areas where fibre isn’t yet built, or isn’t scheduled for build, our copper network will continue to offer consistent, reliable phone and broadband services. 

 

Stop Sell notice  

This Stop Sell notice of Copper Services covers the cabinets/cable ranges listed below (we’ll provide an update on our wider stop-sell in the coming weeks). These areas/cable ranges are in addition to those previously notified – the full list is available here under resources.  

We will no longer accept requests for any new Copper connections on the below cabinets/cable ranges. Fibre is already available at all addresses that are supplied by these cabinets/cable ranges, and we highly recommend presenting this as a great option for any new customers.  

If you place orders for new copper services off impacted network, you will receive a response in Wireline stating that ‘Copper Withdrawal is underway for this address”.  New Copper services will not be allowed. 

It may be prudent to consider changes to your order journey for these locations. 

Node

Exch

Locale

ALY/G

ALY

Auckland North

AR/BJ/E/G/J/P/S

AR

Lower South Island

AWI/AH

AWI

Upper South Island

BEA/A

BEA

Auckland South

BHB/BL/R

BHB

Auckland Central

BM/CW

BM

Upper South Island

BSY/AP

BSY

Auckland North

CPC/E

CPC

Wellington

ELL/AJ/BC/BH/CD

ELL

Auckland Central

GDW/Q

GDW

Auckland Central

GID/G

GID

Lower South Island

GLE/AF/AJ/BL

GLE

Auckland North

GLF/BN/CA/J/M

GLF

Auckland North

GS/W

GS

Eastern North Island

HBN/AZ/BV

HBN

Eastern North Island

HCK/AB/AF

HCK

Auckland South

HL/V

HL

Auckland North

HSN/AC/BU/BW/FC/S

HSN

Auckland North

IBY/G

IBY

Wellington

IN/AP/BM/X

IN

Lower South Island

KNH/AW/F

WN

Wellington

KRI/H

KRI

Wellington

LHT/J

LHT

Eastern North Island

LVN/H

LVN

Wellington

LYE/K

LYE

BOP

MAB/AH

MAB

Auckland Central

MAW/BC/R/T

MAW

Eastern North Island

MKY/AG

MKY

Auckland South

MNG - Exchange

MNG

Lower South Island

MNG/K

MNG

Lower South Island

MNR/AL/BB/BD/D/H

MNR

Auckland South

MRE/AA/AD/AM/S

MRE

Auckland South

MTL/B/Q

MTL

Auckland Central

MWN/AC

MWN

Auckland South

NLN/K/N

NLN

Auckland Central

NN/CG

NN

Upper South Island

OAA/K

OAA

Auckland South

OH/AX

OH

Auckland South

ON/AB/AC/AE/AK/AU/W

ON

Auckland Central

PAK/K/S

PAK

Auckland South

PGA/D

PGA

Auckland South

PM/AN/BF/CR/J

PM

Eastern North Island

POY/AB/AM/BS/M

POY

Auckland Central

PRO/B

PRO

Wellington

PUK/AG

PUK

Auckland South

RD/R

RD

Upper South Island

RO/BH/BN/BO/BT

RO

BOP

RUE/AN/AQ/BE/W

RUE

Auckland Central

SHB/AM/P

SHB

Auckland Central

SOD/AL

SOD

Lower South Island

STI/B/P

STI

Lower South Island

STK/BA/W

STK

Upper South Island

TAT/AL

TAT

Auckland North

TDL/S/Z

TDL

Eastern North Island

TGN/G

TGN

Auckland North

TIS/BE/W

TIS

Auckland Central

TNA - Exchange

TNA

Auckland North

TPO/D/V

TPO

BOP

TU/AC/AG/AY/M

TU

Lower South Island

UP/J

UP

Eastern North Island

UPN/G/R

UPN

Eastern North Island

WEI/H

WEI

Auckland North

WFD/M

WFD

Northland

WHK/H

WHK

BOP

WN/BH/BK

WN

Wellington

WOA/C

WOA

Eastern North Island

WPU/M

WPU

Lower South Island

WTH/C

WTH

Wellington

PM/DZ  - Reactive

PM

Eastern North Island

AR W 301 - 335  - Reactive

AR

Lower South Island

Next steps 

If you would like further information on Copper Withdrawal, please visit our dedicated Copper Withdrawal webpage.

 

Contact 

For any queries, please contact your Chorus account team.