Feedback

We are ceasing the sale of copper services in additional locations

We are ceasing the sale of copper services in additional locations. With a future-proofed fibre broadband network soon to be available to 87% percent of Kiwis, New Zealand is now less dependent on the copper network for its broadband and phone needs. Chorus is able to withdraw copper in areas where fibre is available. 

 

What’s happening? 

Our approach is generally cabinet by cabinet or where withdrawal makes sense - working with impacted Service Providers and their customers to transition their services off copper. 

Not every RSP will have customers in these batches, as volumes are targeted and based on specific network areas. Chorus has shared lists of impacted customers and network areas with RSPs ahead of this 11th batch. If you have not been contacted at this time you do not have services in this batch.  

We will continue to maintain and invest in the copper network where it’s needed. In areas where fibre isn’t yet built, or isn’t scheduled for build, our copper network will continue to offer consistent, reliable phone and broadband services. 

 

The details  

This Stop Sell notice of Copper Services covers the cabinets/cable ranges listed below. These areas/cable ranges are in addition to those previously notified – full list available here under resources. 

Accordingly, from 9 November 2022 we will no longer accept requests for any new Copper connections on these cabinets/cable ranges. Fibre is already available at all addresses that are supplied by these cabinets/cable ranges, and we highly recommend presenting this as a great option for any new customers.  

If you place orders for new copper services off impacted network, you will receive a response in Wireline stating that ‘Copper Withdrawal is Underway for this address”. New Copper services will not be allowed. 

It may be prudent to consider changes to your order journey for these locations. 

Node

Exch

Locale

BD

BD

Auckland North

BD/AB/AC/AX/CF/E/M/R

BD

Auckland North

BHB/P

BHB

Auckland Central

BSY/AB/BD/CE/CS

BSY

Auckland North

BUR/AD

BUR

Upper South Island

CMW/H

CMW

Lower South Island

CPC/AW

CPC

Wellington

ELL/AN/BK/BR/E

ELL

Auckland Central

ETM/AC/N/Y

ETM

Auckland South

GDW/BB

GDW

Auckland Central

GLF/AE/E

GLF

Auckland North

GS/CU/EO

GS

Eastern North Island

HBC/AA

HBC

Northland

HCK/AX/BR/BS/N/T

HCK

Auckland South

HSN/A/AK/AT/EG/L

HSN

Auckland North

IBY/M

IBY

Wellington

INE/AV/E/J/N

INE

Lower South Island

JV/AJ/F

JV

Wellington

KLB/J

KLB

Wellington

KNH/AY

KNH

Wellington

LYE/Z

LYE

BOP

MAB/AB/AG/AV/E

MAB

Auckland Central

MAW/AJ/G

MAW

Eastern North Island

MKY/AM/J/V

MKY

Auckland South

ML/R

ML

Taranaki

MNR/AK/AM/AP/AQ/BQ/BR/CM/CN/CR/CS/CV

MNR

Auckland South

MOD/AB/AD/BT/U

MOD

Auckland Central

MRE/BZ/CM/J/U

POP

Auckland South

MSY/AL/C/Q/U

MSY

Auckland North

MTL/N

MTL

Auckland Central

NAE/AB/S

NAE

Eastern North Island

NLN/AH/AT/C

NLN

Auckland Central

OAA/BG/BH/BK/BX/E/M

OAA

Auckland South

OH/AG/AR/BM/BO/V

OH

Auckland South

ON/AF/BF/BG/BH/BM/V/Z

ON

Auckland Central

PAK/AZ/H

PAK

Auckland South

PGA/A/B

PGA

Auckland South

PM/BP/BV/FN

PM

Eastern North Island

PRM/AR/K/X

PRM

Wellington

PUK/AP

PUK

Auckland South

RAM/U/V

RAM

Wellington

RO/AJ

RO

BOP

RUE/AC/CH

RUE

Auckland Central

SHB/CQ/CY/T

SHB

Auckland Central

SOD/Y

SOD

Lower South Island

STI/G

STI

Lower South Island

TAT/A/AJ/H

TAT

Auckland North

TBY/AC/C/K/Y/Z

TBY

Auckland North

TDL/AN/K

TDL

Eastern North Island

TH/J

TH

BOP

TIB/B/BK

TIB

Wellington

TMK/AR/U

TMK

Auckland Central

TNA/A/AD/AK

TNA

Auckland North

TPO/E/N

TPO

BOP

TRF/G

TRF

Eastern North Island

TWA/T

TWA

Wellington

WEI/AE/AF/AU/AV/K

WEI

Auckland North

WN/BJ

WN

Wellington

WNK/AZ/AW

WNK

Lower South Island

WOA/AD

WOA

Eastern North Island

WTN/H

WTN

Wellington

PM 25, 201-500

PM

Eastern North Island

KTA06 and KTA10

KTA

Kaitaia

Next steps 

If you would like further information on copper withdrawal, please visit our Copper withdrawal inflight projects page.  

 

Contact 

For any queries, please contact your account team.