From Monday 5 November our PR campaign launches to raise awareness about the changes to the installation process, making it easier for some customers to connect
to fibre.

Our activity is focussed on:

• Driving awareness of the new service improvements for fibre installations, to encourage as many kiwis as possible to consider fibre.
• Create positive sentiment around the time you need to be at home
• Ensuring the message about service improvements is given context (Chorus part of the process)
  and clear expectations are set to support a good customer experience.

Planned activity

We have a range of activity planned including:

• Features on the AM Show
• Social content
• Competitions
• Blog posts 
• Dedicated website

What's next

For full details please read the pack.

If you have questions, please contact Kate Murchison kate.murchison@chorus.co.nz.