Feedback

New product proposed pricing consultation: NGA Tail Extension service

To enable you to serve customers in more point of interconnection areas (POI) from a single point, we are looking to offer NGA National Tail Extension Service. Enabling you to provide national coverage from a single UFB handover connection, without the need to have a handover link or footprint presence in each local / regional exchange.

What's the detail?

Today an individual service can be handed over by:

  • Locally – on any handover connection at the local POI
  • Regionally – on any handover connection at one of the designated regional POIs associated with the local POI

We would like to expand this to all POIs:

The following products will be supported by NGA National Tail Extension Service:

  • NGA Evolve (Bitstream 2)
  • NGA Business (Bitstream 3/3a)
  • NGA Voice

Tail Extension Step

 

 

 

Item

A - Regional

B - National (Same island)

C National (Different island)

Low Traffic Class BS2/3/Voice

$1.89

$2.84

$4.25

High Traffic Class (per Mbps)*

$0.36

$0.84

$1.68

*Maximum upstream/downstream bandwidth; for primary NGA Evolve Bitstream 2 plans the first 2.5 Mbps High Traffic bandwidth is $0

Non-recurring charge for changing from standard to national handover:

There will be a charge to service provider for changing from a standard UFB handover connection to a National UFB handover connection (and vice versa). The charge will be:

Charge description

Price

Change of UFB handover type - per circuit

 

$23.42

 

Next steps

  • Mon 4 November – Feedback period starts
  • Fri 29 November – Feedback period ends
  • Mon 2 December / Fri 6 December – We will review feedback received
  • Mon 9 December – Provide you a high level summary from feedback received. For any price changes we will provide you with 60 days formal notice on any changes
  • March 2020 – Launch new product and pricing
  • We will confirm this date via an update closer to the time
  • We will provide an updated rate card showing tail extension charges on our customer website. For private offers, please contact your Account Manager.

Contact

For more information please contact your Account Manager.