New digital tools now available on the Service Provider website
What’s happening
New online training module
As announced recently, the Chorus online training platform is now available. This training module is designed for the service provider community and aims to help you get to know Chorus products, processes and tools. We’ll also develop quick tips using bite-sized videos for your customer facing teams. It’s just the beginning so stay tuned for the release of more training content.
Check out the new training section on the service provider website.
The details
The training module will cover four areas:
- Quick tips: you’ll find bite-sized videos giving quick tips about products, fibre installation and how to optimise broadband use.
- Online training: this area is dedicated to e-learning about our products, new tools and processes.
- Classroom training: you’ll have the opportunity to book classroom training depending on training modules available. You’ll find a detailed form with the courses available. You’ll just have to complete it and our training consultant will get in touch with you.
- Fibre Lab: in this area, you’ll get more information about the tours we offer. We’ll also add the events that are coming up at the lab.
New online business products comparison tool
During last year’s Broadband Checker Business workshop, you told us that it would be very useful if we could digitalise the existing business product comparison spreadsheet.
This new tool is now available and allows you to easily compare all Chorus business products online. It is accessible via the Broadband Checker Business - retail service provider view and the service provider website.
Take a look at the business product comparison tool.
Next steps
To make it easy for you to use these new tools, don’t forget to add them into your bookmarks.
Online training module
Our approach is to develop the content based on the needs of our customers. We are looking forward to receiving your feedback on this new initiative and would be delighted to have dedicated working session with you on this.
Please get in touch with your Account Manager to organise a session.
Contact
For any queries, please get in touch with your Account manager.