We’ve Boosted! What this means for you

From 16 June 2025, we’ve upgraded our Home Fibre plans. These changes are now live, but while some documents on this site may still reference the old plan names, rest assured, the new speeds apply. Find out more.

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New consent videos

We’ve created a series of videos to explain the changes to the consenting process, to enable you to have a confident conversation about the changes with your customers. The videos cover:

  1. An overview to the changes to the consenting process
  2. A more detailed explanation of how we classify the three categories
  3. What happens during the installation

Next steps
You’ll find all three videos under tools and support>installation>consents. If you have any feedback on the videos then please use the feedback tab in the bottom right hand corner of the service provider website.