We’ve created a series of videos to explain the changes to the consenting process, to enable you to have a confident conversation about the changes with your customers. The videos cover:

1. An overview to the changes to the consenting process
2. A more detailed explanation of how we classify the three categories
3. What happens during the installation

Next steps
You’ll find all three videos under tools and support>installation>consents. If you have any feedback on the videos then please use the feedback tab in the bottom right hand corner of the service provider website.