We’ve Boosted! What this means for you

From 16 June 2025, we’ve upgraded our Home Fibre plans. These changes are now live, but while some documents on this site may still reference the old plan names, rest assured, the new speeds apply. Find out more.

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Customer Change Roadmap October 2015

Customer Change Roadmap 5: 19 October 2015

The October 2015 Customer Change Roadmap is now available on our customer website. We have updated the delivery dates of a number of existing initiatives and launched included a new initiative.

You can find the Customer Change Roadmap on our website.

Live in September

  • Better Business Service Wrap: first milestone achieved, see Informer 286. Next milestone is mid-October
  • New NGA Plans: six new plans are now available via The Portal

New Initiatives

  • EUBA promotion: Launched September to help you migrate customers from BUBA to EUBA

Existing Initiatives

  • Premise Networking Services: currently on hold.
  • VDSL Band Plan: Cabinet migration now expected to take place mid-October
  • Trial of managed provisioning rate card: now commencing mid-October

Who do I contact?

Talk to your service delivery manager if you need more information on any of the initiatives.