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Consultation: new short-term upgrade incentive 50M to 300M+

To incentivise upgrades of connections off the Fibre 50 plan (if the price of it increases as proposed) onto something of better value, for the three months October to December we are proposing to offer a one-off upfront credit of approximately $40-$60 (subject to internal approval) for any of those connections that upgrade from Fibre 50 to Fibre 300 (or a faster speed product). Upgrades or moves off Home Fibre Starter connections, (also being a 50M speed plan), are excluded from this upgrade incentive.  

Next Steps

We welcome any feedback from you regarding this offer. This feedback needs to be provided to your account manager by 27 May 2022.