To connect properties shared by multiple residents to our fibre network, such as apartments, units and shared driveways, we have to do some build work. Our goal is to install a fibre service lead from your customer’s boundary to their premises with as little impact on the property as possible.

You’ll find more technical details about the installation methods and how we choose these, below and in our support section.

Our technicians use the following decision-making tree to recommend the best installation method and will advise the customer of the options.  

These installation methods are listed in order of preference:

  1. Aerial
  2. Existing conduit
  3. Surface mount cabling
  4. Trenching