Service Providers website migration

On 1 October 2025, we’ll launch the new Service Providers website. All users will be required to log in with a Chorus managed account, and old URLs will automatically redirect to the new site. Learn more.

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Failed Connect Orders (Fibre)

Failed Connect Orders is a process aimed at investigating and resolving issues that occur after the completion of Install and Intact orders

Overview Resources

Resources

  1. Processes
  2. Failed Connect Orders (Fibre)