We’ve Boosted! What this means for you

From 16 June 2025, we’ve upgraded our Home Fibre plans. These changes are now live, but while some documents on this site may still reference the old plan names, rest assured, the new speeds apply. Find out more.

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Failed Connect Orders (Fibre)

Failed Connect Orders is a process aimed at investigating and resolving issues that occur after the completion of Install and Intact orders

Overview Resources

Resources

  1. Processes
  2. Failed Connect Orders (Fibre)