Chorus Portal Network and Location Information

Field

Field options and descriptions

Fibre Availability Status

Ready: Fibre has passed this premise, and an order can be placed.

Planned: The premise is within our UFB footprint where we will deliver fibre in the future. 

You can still submit an order and we will perform a manual feasibility to check if an order can proceed

Under build: We are currently building the fibre network to this address. See ‘UFB Availability date” for when we expect to have fibre available at this address.

You can still submit an order and we will perform a manual feasibility to check if an order can proceed

Unplanned: We have no plans to build fibre to this premise.

You can still submit an order and we will perform a manual feasibility to check if an order can proceed

Unknown: We are not able to determine the status based on our inventory records.

You can still submit an order and we will perform a manual feasibility to check if an order can proceed

Product Offer Zone

UFB: Ultra-fast broadband - Fibre is/will be available in this area with Chorus as the Local Fibre Company (LFC).

Non-UFB: Non ultra-fast broadband – we’re not the LFC in this area, or

it has been migrated from broadband over fibre (BOF), or

the available fibre is Blue Zone even though it's in a Chorus LFC area.

You can submit an order and our team will manually check if fibre is available.

RBI: Rural Broadband Initiative - A 1Mbps or 5Mbps+ copper or fibre service is available in this area as part of the RBI initiative.

LFC Area

Chorus: We are the Local Fibre Company (LFC) for this area.

Other: We are not the LFC for this area. You can submit an order and our team will manually check if fibre is available.

UFB Availability Date

00/00/0000: An indicative date of when the fibre build will be completed in the area. This date encompasses the completion of installing a cabinet, installing the fibre, and updating records. Note that this may be some time after residents see us installing fibre in the street.

A Date will only appear if fibre availability status is ‘Under Build’.

Point of Interconnect

Exchange ID: Exchange ID identifies the exchange where you will require a handover in order to place an NGA order at this location. E.g. GLF/MDR

Regional Point of Interconnect

Exchange ID: This displays the Regional Handover Point that you can connect to if you use tail extension service.

E.g. HN

Install Type

Standard install: Standard install is zero cost (conditions apply) until 2022 / 2026, Crown Infrastructure Partners (CIP) Service Level Agreements (SLA) apply - Lead time is agreed date.

Standard install (basic): Standard install is zero cost (conditions apply) until 2022 / 2026.

Non-standard install: An installation cost could apply.

Unknown: We are not able to determine based on our inventory records

Build Type

This is in preparation for future changes and not used at this time. The default will be ‘Standard’ for all locations

Install Distance

Estimated number of meters from network passed (fibre on the street or boundary) to termination point, e.g. External Termination Point on building (ETP).

This can be used to determine if additional costs may be applicable. E.g. UFB1 build a distance in excess of 200m for a residential address, or 15m for a business address may incur additional charges.   UFB2 build a distance in excess of 200m for both residential and business addresses may incur additional charges.

Service Lead Type

Aerial: A premise that is currently served by overhead lines.

Underground: A premise that is currently served by an underground route that may require civil work onsite, e.g. digging.

MDU: A premise that is part of a multi-dwelling unit

Dwelling Type

SDU: Single-dwelling unit - but may be part of a ROW.

MDU: Multi-dwelling unit – a consent process will apply to this location.

Subdivision: A parcel of land or building that has been divided into one or more further parcels

MDU Class

(Multi Dwelling Unit)

Class 0: single-dwelling unit

Class 1: 2-5 tenancies

Class 2: 6-21 tenancies

Class 3: 22-31 tenancies

Class 4: 32 or more tenancies

Class 5: Greenfield/development

Class 6: Special MDUs, e.g. hospital, military base, university campus, campground.

Classes 1-6 will need to follow the consent process.

ROW

(Right of Way)

Yes - This location is part of a ROW and may need to follow the consent process.

No - This location is not part of a ROW.

Greenfields

Yes - This location already has fibre and is within a new subdivision. Only an install schedule will be presented.

No - This location is not a greenfield subdivision

Fibre in a Day Capable

Yes – We can complete the scope and install within 1 day. Only an install schedule will be presented

No – We will need to complete a separate scope and install. 2 schedules will be presented.

Unbundling Capable

Yes – The Fibre Flexibility Point for this address has been unbundled to allow PONFAS services, available in UFB1 areas. (Avail in UFB2 areas 2026)

No – The Fibre Flexibility Point has not been unbundled, and PONFAS is not available.

Permit Delay Likely

Yes – A Traffic Management Permit or Pole consent is likely to be needed

No – No permits should be needed

Consent Status

Consent declined: The consent request has been declined, or it was not obtained within the required time.

Consent required: Your order will go through consents process. We will work to gain any consents needed.

Consent under action: We’re investigating the consent requirement.

Consent gained: We’ve gained consent and will request a technician to organise the Network build.

Not required: Consent is not required for this premise.

Consent Category

Unknown – We are not able to determine based on our inventory records

Low Impact 1 – The network build will have a minimal effect on the shared premise. We give everyone impacted at least five working days notice before we start our build.

Medium Impact 2 – The network build may have some physical impact on the shared premise. Affected parties may be able to lodge an objection within 15 working days of receiving our information pack. If we don't hear from anyone within this time, we'll begin scheduling work.

High Impact 3 – The network build method we use could have a greater impact on the shared areas of the property. We need consent from all affected neighbours/owners before we can get started.

MDU Build Status

Design and Build Required: The order has come out of consents stage and the site now requires design and build actions before you can schedule a Scope and Install appointment.

Ready for Provisioning: NGA is able to be provisioned at this location.

Once the order has gone through the consent process and the build has been completed, the MDU Build status will change to Ready for Provisioning. You will be notified to schedule an install date with the customer.

Not required: MDU build is not required for this premise.

Central Office

The local exchange code, e.g. TPO for Taupo exchange.