Wednesday, 20 September - Wednesday, 11 October
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Mobile Access Service (MAS) handover diversity
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During the cyclone at the beginning of the year Chorus’ core fibre network route was cut both North and South around East Cape / Gisborne region. As a result, multiple Mobile Access Service (MAS) connected cell-sites went off-air for a period, affecting some RSPs.
When the first of the two routes were restored, not all cell sites came back online, until both routes were up and running again.
On the back of this extreme weather event, we have received requests from a few consumers of MAS to provide some level of diversity in the event of the MAS not being able to connect to the Primary POI.
We would like to invite you to provide feedback on whether a handover diversity feature would make the product more attractive to buy, and how you would want to manage failover.
Next steps
Feedback is open between 20 September until 4 October 2023 and can be provided via this feedback form. We will then assess your feedback and determine next steps.
Contact
If you require any further clarification to provide feedback, please reach out to your account team.
