The communications technology available to serve customers in our rural areas is rapidly changing. Copper is no longer the only option for customers and, in some cases, is not the best option. New Zealand runs on fibre and the UFB roll-out has gone past 87 per cent of Kiwi homes and businesses. We would like to extend fibre further to enable more Kiwis to receive the best technology available. We will not be investing in any further extension of the copper network.

Copper remains available to order outside of those areas where fibre is available, where there is existing copper network, however new copper build requests will no longer be accepted. 

From 19 July 2023, we will no longer offer any new property development quotes to build new copper in any area, nor any copper extension requests. We would require you to submit a fibre request.

Contact

If you have any questions, please reach out through your account team.