We recently advised that we are increasing the prices of two commercial copper products.  

In making these price increases we have considered the reduction in the number of connections, rising maintenance costs, challenges to retain specialist workforce, and ensuring continuity of service until these products are retired.  

We are increasing prices by 20% on these two products effective 1 March 2025:

• Copper TES (Baseband IP and EUBA & VDSL TES) and  
• HSNS lite copper Access, Service bandwidth and Tail Extension  

We have updated the relevant price books, and the HSNS calculator will be updated in March 2025 to reflect the new prices.  

And we have included a table of all price changes here.

Separately, we are consulting on a proposal to increase the BBIP-Extended additional charge by 20%. This consultation opened on 20 November 2024 and will close on 20 February 2025.

Contact

If you have any questions, then please reach out to your Customer Engagement team.