We’ve Boosted! What this means for you

From 16 June 2025, we’ve upgraded our Home Fibre plans. These changes are now live, but while some documents on this site may still reference the old plan names, rest assured, the new speeds apply. Find out more.

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Address Requirements Matrix

We have received feedback that validating an address for a customer can be  a point of frustration as it seems like we have different requirements for ‘similar’ address types. To help provide more clarity for your teams, we have created a matrix outlining the requirements for each property type (residential/business).  

This can be found within the resources tab for Address Migrations and Address Validations.

We also have Address Migration training available to your teams to showcase examples and answer questions you and your team might have regarding address requirements.  

 

Contact

If you are interested in signing up to this training for your team, please reach out to your Customer Engagement team to arrange a suitable time.