Temporary disconnection of a Chorus overhead service lead, involves a site visit (scheduled truck roll). A service technician goes to your customer's site and assesses what needs to be done. It covers different situations where the lead in is preventing your customer from completing an activity at their property.
While our service lead in doesn’t pose a safety risk, it could be inconvenient when your customer is trying to move large objects (e.g. yachts, etc.), repairing, replacing or painting bargeboards or trimming trees.
When the order is placed, we’ll arrange for a service technician to go to the property and disconnect the lead in as required. For jobs where the disconnection is only required for up to one hour, the technician will stay on site and reconnect the lead in once the work at the property is completed.
Find out more in the support section or contact your Account Manager.