We’ve Boosted! What this means for you

From 16 June 2025, we’ve upgraded our Home Fibre plans. These changes are now live, but while some documents on this site may still reference the old plan names, rest assured, the new speeds apply. Find out more.

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Level 3
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Business Provisioning Manager

Sam Stainton

022 1695 135

Sam.Stainton@Chorus.co.nz

If the escalation is not acknowledged within 30 minutes, or
If you do not receive an update from Chorus within the timeframe given in the acknowledgement.
Escalate further with the contact point shown at Level 2.