Overview
Service stations, also known as gas stations or petrol stations, include subleased shops. The facility allows people to refuel vehicles and usually offer convenience stores selling food, drinks, and other items.
Providing connectivity to these sites can be challenging due to associated health and safety risks. Each site has rigorous procedures that must be followed before any physical work begins. Understanding these requirements and communicating them upfront is key.
Service stations checklist PDF
Keep our checklist handy when communicating with your customers.
Checklist
Use these questions to check with your customer for a smooth process right from the start.
Does our technician need to go through a Health & Safety induction or accreditation?
If yes, please provide relevant documentation the technician needs to complete ahead of site visit?
Is the site contact person is someone who
- Has authority to sign off on the installation
- Understands what is required
- Knows where the ONT is or will be terminated
- Can provide the technician access to complete the scope and install
If not, please ensure the site contact arranges this with the building manager and/or property manager on scheduled dates
Can scope and/or install be completed during business hours?
If not, please advise preferred timings. *We cannot commit to specific timings best efforts will be made to accommodate.
Does the customer have site-specific requirements we should be aware of? *E.g. Is there a deadline for this site? If yes, please provide the date and outline the consequences of missing it.
Does the site contact know where the demarcation point is located and have access to it?
Is security required on site?
- Are there any special requirements that need to be met prior to site visit?
- Is coordination of technician and security required?
- Is a site escort required?
If yes, please arrange in line with scheduled install dates
Is this an unmanned site?
If yes, please arrange access to external cabinet and keys