Overview
These sites are typically owned and operated by a government entity. Examples include hospitals, councils, WINZ, and IRD offices.
Providing connectivity to government departments can be challenging due to the highly sensitive information handled on-site. Strict requirements and approval processes must be followed. Please communicate these requirements ahead of the scheduled date.
Government departments checklist PDF
Keep our checklist handy when communicating with your customers.
Checklist
Use these questions to check with your customer for a smooth process right from the start.
Does our technician need to go through a Health & Safety induction?
If yes, please provide relevant documentation the technician needs to complete ahead of site visit.
Is the site contact person is someone who
- Has authority to sign off on the installation
- Understands what is required
- Knows where the ONT is or will be terminated
- Can provide the technician access to complete the scope and install
If not, please ensure the site contact arranges this with the building manager and/or property manager on scheduled dates
Can scope and/or install be completed during business hours?
If not, please advise preferred timings. *We cannot commit to specific timings best efforts will be made to accommodate.
Does the customer have site-specific requirements we should be aware of? *E.g. Is there a deadline for this site? If yes, please provide the date and outline the consequences of missing it.
Is security required on site?
- Are there any special requirements that need to be met prior to site visit?
- Is coordination of technician and security required?
- Is a site escort required?
If yes, please arrange in line with scheduled install dates