We’ve heard from customers that there is a need for an Auto-switching Diversity feature that can provide resiliency to our DWDM-based transport products like CDCC, CXC or CRC.  

Current State

To achieve diversity using our transport products today, RSPs currently need to purchase two separate instances of the product and use their own switching equipment on either end to failover between them, making this solution cost prohibitive and impractical in some scenarios.  

Our proposed solution

We are proposing to introduce an Auto-switching Diversity feature which will see our DWDM equipment perform the automatic failover between two geographically diverse paths in the case of a failure.

This would eliminate the need for the RSP to purchase two separate instances of the product and use their own switching equipment to failover between them.

The diverse path facilitated by auto-switching will incur an additional charge above the cost of the primary path, however we envision offering it at a significant discount to a stand-alone path thanks to the more efficient use of network resources.

We believe that Auto-switching Diversity can deliver significant savings to you while still achieving the network resiliency you require.

Information and Q&A session

We're inviting you to a Microsoft Teams call to get your thoughts on this new service proposal and answer any questions you may have. We want to understand from you if this service would help meet your needs or if anything needs to change. To add one of the sessions to your calendar, please click on the appointment icon in the right-hand column that best suits your availability.

Workshop / Session	Timing	Appointment - click icon to add to calendar
Workshop 1 Session 1	10AM on 28 November 2023
Workshop 1 Session 2	2PM on 29 November 2023

Consultation is now open until 6 December 2023. Please provide feedback via this form or contact your account team to arrange a meeting to discuss further. Any information provided by you will be used in line with our privacy policy which may include your feedback being published in a summarised form and Chorus getting in touch about your feedback.