Chorus and RSPs ultimately want the same thing - more broadband connections with happy customers and higher ARPU. 

Insights from our industry consultation provided the foundations for the new framework. Key insights were: 

• Incentives are valued by RSPs to support fibre broadband activity 
• Flexibility with plan eligibility i.e. “the plan should be right for the end-customer” 
• Simplicity and visibility is valued by RSPs. 

We have launched our new consumer framework “Pure Fibre”, a simplified framework with increased plan eligibility.

Pure Fibre: A simple transparent framework 

• Focused on new fibre connections while also rewarding upgrades 
• With no product thresholds RSPs have increased certainty e.g. if a copper customer migrates to Home Fibre Starter 50 the RSP will receive $100 credit 
• All consumer plans are eligible (some limited exceptions e.g. secondary connections)  
• Credits will be processed monthly  
• Note: addresses connected to fibre within the last 90 days will not be eligible for a new connection credit. 

*For Home Fibre Starter 50 (HFS), the maximum retail price of no more than $60/mth remains in place to be eligible for the lower input price.

For more information visit our Pure Fibre offer page to check out the offer letter, plus an information pack. To take up these offers just sign and return the offer letter by 30 June 2023.